The Oakleaf

Message from the President

Posted by Scott Gruber on Jan 5, 2021 4:17:00 PM

To our valued customers,

As we begin a new year, I’d like to start by thanking you for your support in what was the most difficult year most of us have ever experienced. I’d also like to briefly recap how we tried to support you - our customers and communities - in 2020.


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Thank You for Going Digital!

Posted by Tompkins VIST Bank on Dec 17, 2020 4:01:59 PM

Tap. Sign Up. Make a Difference - an easy request that benefited so many. In early fall, Tompkins donated $5 dollars to our local United Way chapters for every new user that signed up for our digital banking service. The donation directly benefitted the United Way’s COVID Relief Fund to help our communities during this trying time.

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Helen Eaton Joins Tompkins VIST Board

Posted by Tompkins VIST Bank on Nov 2, 2020 10:45:25 AM

Tompkins VIST Bank is pleased to welcome to its board of directors Helen Eaton, CEO of Settlement Music School of Philadelphia, one of the largest non-profit community schools of the arts in the United States.

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Here’s to Our Essential Workers

Posted by Paula Barron on Oct 16, 2020 4:05:34 PM
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Admiring Resourceful Customers During Pandemic

Posted by Tompkins VIST Bank on Aug 7, 2020 12:24:33 PM

We know a lot about small businesses and have always admired their ability to adapt to changing circumstances. Those qualities have especially been evident since March, when many companies have had to modify their operations to remain viable. And as their partners, we’ve been checking in with them more frequently than usual to let them know we have services that can help them through this difficult time.

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Fraud Protection For Your Business

As a community bank, we’re dedicated to supporting businesses impacted by the COVID-19 pandemic. In addition to providing loan programs, we can help businesses hold on to the resources they have through services that help prevent fraud.  This is especially important now, when companies are operating with reduced staff, many of whom are working remotely. It’s a time when businesses are especially vulnerable to fraud. In fact, industry experts predict there will be an “explosion” of business and consumer fraud in the coming years.

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Helping Farmers Through the Pandemic

Posted by Travis Werley, SVP Agricultural Relationship Manager on Jun 24, 2020 1:34:14 PM

COVID-19 has impacted all businesses, and farming – Pennsylvania’s #1 industry - is no exception. I own a farm myself, so I know how tough it is to be profitable even in good times.  But the pandemic has added to the many difficulties farmers always face, especially during Spring - their most active season.  That’s why I and my colleague, Lynette Gelsinger, an agricultural relationship manager also a farm owner, are in constant communication with our customers to offer support. 

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Branch Availability Update

Posted by Scott Gruber on Jun 17, 2020 3:58:34 PM

As your community bank, we continue to be here for you as we work hard to rebuild our communities, together. I wanted to take the time to give you a brief update about our plans for reopening our bank lobbies.

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5 Ways to Boost Your Financial Health

Posted by Tompkins VIST Bank on Jun 15, 2020 10:54:54 AM

Financial decisions can feel complex and hard even under normal circumstances. If the current market volatility has you questioning what are the “right” actions you should take now, you are not alone. Here are five concrete ways for you to jumpstart your financial wellness in the wake of the novel coronavirus. 

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Topics: financial education

Watch Out for Scams Targeting Seniors

Posted by Mary Dishong-Van Etten, CFCI, CCCI on Apr 29, 2020 9:25:24 AM
The last few months have turned our lives upside down and left many feeling isolated. This is especially true of older people who often resist using technology to stay informed and connected with loved ones.

Unfortunately, now is the perfect time for scammers to take advantage of people through coronavirus scams, which I discussed in an earlier blog. But plenty of suspects are also using traditional financial frauds targeted at seniors. So, as a community banker, I encourage you to take the time to reach out to older folks you care about and remind them of the following:

Relationship Scam – Here the scammer pretends to be someone else via phone call, text, or social media. After gaining the person’s confidence, they often ask for gift cards, or funds to visit a sick relative. The scammer may send money to the Senior and then ask for them to send some of it elsewhere as well. They money they send may be stolen from another account or a counterfeit check.

Online Sales– The fraudster connects with a person online and sends them a counterfeit check for an item listed for sale. Then, claiming they sent too much money, they asked for some funds back. The customer then is on the hook for the entire amount.

Grandparent Scam – The scammer will call an older adult and confirm they have a grandchild. Then, posing as law enforcement official, they’ll ask for funds to bail the grandchild out.

Identity Theft – The options here are almost endless. The bottom line is that if your personal identifiers (social security, account information, DOB, Credit cards number, or account passwords) are used without your permission, your identity has been stolen.

If you believe you’ve been the victim of a scam or identify theft, do the following:
  • First contact your bank
  • Next, go to the Federal Trade Commission’s website and complete the ID theft affidavit
  • File a report with your local police
  • Check your credit report. 

Sheltering in place may continue for the foreseeable future. So now is a good time to check in on older relatives and assure that they, as well as their funds, remain safe. If you have any questions or need help, please feel free to reach out to your banker. We are here to help.
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